kayaks for life

Lifetime warranty

Islander warranty

We’re confident that Islander Kayaks are the best – the best plastic, from the best kayak factory, made by the best kayak builders – so your boat is guaranteed for three years.

THE ISLANDER WARRANTY – For the original retail purchaser (Consumer), Islander Kayaks provide a three (3) year warranty from the date of purchase against material or manufacturing defects. For the full warranty text please check your Islander Owner’s Manual.

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Frequently asked questions

How should I store my kayak?

it’s best to store your kayak under cover and out of direct sunlight. to avoid distorting your hull it is best to keep the kayak flat, and avoid points of pressure – do not hang it from the end handles, stack anything on top of it or rest it across a sharp edge

How should I tie my kayak to the car?

You’ll need a good roofrack to carry your kayak on your car. you can transport your kayaks flat, with the hull down, or on their side using upright bars. Fasten your kayak securely using cam straps. Roofrack pads on your roof bars will help to secure and protect your kayak. For longer kayaks, tether the front and back to your vehicle’s tow eyes to help stabilize the load and prevent lift. Avoid keeping the kayaks tied to your roofrack for prolonged periods as this can distort their shape.

Help! My kayak is damaged

Dents / distortion

When strapped tightly to a roof rack, or stored incorrectly, your boat can be bent out of shape. Leaving the boat uncompressed in the warm sun is often all it takes for the plastic to return to it’s original shape.

Gouges, holes

If your kayak has a hole in, or has been worn away, then arrange to take it back to your local dealer or contact us. Super Linear Polyethylene is often repairable, depending on how the damage happened. For a warranty repair/claim a photograph of the damage is required with a description of the incident during which the damage occurred.

Parts and accessories

Seats, handles, and attachment points can usually be replaced very easily. Contact your local dealer for advice and or replacement parts.

Where can I get a new backrest or parts for my kayak?

Hatches, backrests, D-rings and more. If you’d like to upgrade your kayak or replace worn out parts, you can buy all Islander parts through your retailer.

How should clean my kayak?

Give it a rinse with fresh water after you’ve used in in salty water, wipe any dirt off with soapy water and a sponge. Don’t use chemical cleaning agents or corrosive substances to clean your kayak or its parts.

Where can I find the serial number on my kayak?

The serial number is usually located near the stern (rear) of the boat, just below the line where the deck and sidewall meet. On most kayaks it is a number engraved in an indentation.

What are these rubber bungs that came with my kayak for?

The grey rubber bungs that came with your sit-on-top are scupper plugs. They fit in the scupper drain holes in the bottom of your kayak. Normally you’ll want to leave these open, as any water that splashes onto your deck will quickly drain away. The scupper plugs are optional for keeping these holes closed.

Help, there's water inside my sit-on-top!

All the fittings and fixtures on your sit-on-top are attached with mould in inserts, so there are no holes in the kayak to fit these. Water may get into your hull however through the hatches if they are not fully secure, or if you damage or put a hole in your kayak. Islander sit-on-top kayaks have a drain bung at the back so you can empty the hull of water. Undo the screw in bung and stand your kayak on end to empty it.